IT related technologies are revolutionizing the ways organizations conduct business. Business productivity and business success are closely related to successful Information Technology strategies. Computer network downtime is not acceptable. NE Communications' network monitoring services minimizes network down-time and maximizes network efficiency by providing 24 x 7 monitoring, managing, and network troubleshooting. NE also offers 24 x 7 nationwide emergency dispatch services.

By improving your monitoring capabilities, network downtime can be minimized. Service levels can be maintained. Critical application access is guaranteed. By maintaining a physical connection to your network, our engineers are able to monitor it, receive issues alerts, detect traffic trends, and proactively resolve network issues. This reduces the potential for equipment damage, additional failures, and further network downtime. A monitored solution frees up internal IT staff resources for other duties and projects. Our ability to manage and monitor your network after hours reduces costly in-house staff expenditures.

• Analysis of current network topology
• Remote Support
• Emergency and Disaster Recovery Service
• Certified Senior Engineers
• Wide Breadth of Technologies Supported
• Chicago, Illinois region and National Coverage
• Best practices and documented projects
• Client training and project hand off

• Trouble ticket system
• Emergency notification
• Establishing thresholds
• Establishing alert requirements
• Escalation procedures
• Web access

• Implementation of designed network solution
• Configuration backup
• Asset management
• On-site response
• Training

• Remote configuration changes
• Problem diagnosis and resolution of existing network issues
• Upgrades of existing network infrastructure
• Performance reporting
• Change control support
• On-going project management

• Enterprise Services
• Mid-Size Business Services
• Small Business Services
• Monitoring Services
• IT Placement Services
• National Network Services

Testimonials

"Since NE deployed its monitoring appliance, no more worrying about the morning IT backup checklist."

Support Engineer, Mid-Size Company



"We didn’t have the budget to deploy and manage our own Monitoring tool, with NE we get the best of both worlds, an awesome monitoring solution, without a huge capital outlay."

IT Director, Wholesale Food Distribution Company